How we collect, use, and protect information when you use Aon Subscription.
Aon Subscription ("Aon Subscription", "we", "us", or "our") provides a subscription-management application for Shopify merchants. This Privacy Policy explains what information we collect when you visit our website or install and use the Aon Subscription app, how we use and protect it, and the choices and rights you have. By visiting our website or installing the app, you acknowledge the practices described in this policy.
This policy applies to our website and the Aon Subscription app. It does not cover third-party services you may connect to (such as Shopify, payment processors, or marketing tools), which are governed by their own privacy policies.
We collect only the information needed to provide, secure, and improve the service:
We use the information we collect to:
We do not sell your personal information, and we do not use end-customer data for our own marketing.
Where applicable law (such as the EU/UK GDPR) requires it, we process personal data on these legal bases: performance of a contract (to deliver the service you request); legitimate interests (to secure, support, and improve the product); consent (for optional analytics or marketing, which you may withdraw at any time); and legal obligation (to comply with applicable laws).
We share information only as needed to run the service: with trusted sub-processors (such as hosting, analytics, email, and payment-infrastructure providers) acting on our behalf under appropriate confidentiality and data-protection obligations; when required by law, regulation, or valid legal process; to protect our rights, users, or the public; or in connection with a business transfer such as a merger or acquisition. Each provider is permitted to use the data only to perform services for us.
When you install Aon Subscription, the app accesses store data through Shopify's APIs in line with the permissions you approve, and processes that data to deliver subscription features. As a merchant, you are the controller of your customers' personal data; Aon Subscription acts as a processor handling that data on your documented instructions. Your use of Shopify is also governed by Shopify's own privacy and data-processing terms. If you uninstall the app, we stop accessing your store data and delete or anonymize it in line with the retention periods below.
Our website uses cookies and similar technologies to keep sessions working, remember preferences, and measure aggregate performance. Strictly necessary cookies are always active; analytics cookies are used only where permitted. You can control or disable cookies through your browser settings, though some features may not function without them.
We and our sub-processors may process information in countries other than your own. Where personal data is transferred across borders, we rely on appropriate safeguards — such as standard contractual clauses or equivalent mechanisms — to ensure your information remains protected to the standard required by applicable law.
We use industry-standard safeguards — including encryption in transit, access controls, least-privilege practices, and regular reviews — to protect information against unauthorized access, loss, or misuse. We retain data only as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements, after which it is deleted or anonymized. No method of transmission or storage is completely secure, but we work continually to protect your information.
Depending on where you live, you may have the right to access, correct, export, or delete your personal information, to object to or restrict certain processing, and to withdraw consent. Residents of the EEA/UK (GDPR) and California (CCPA/CPRA), among others, have specific rights, including the right not to receive discriminatory treatment for exercising them. To make a request, contact us using the details below; we will verify and respond within the timeframe required by law. End customers of a merchant should contact that merchant directly, and we will assist the merchant as their processor.
Aon Subscription is a business tool intended for merchants and is not directed to children. We do not knowingly collect personal information from anyone under the age of 16. If you believe a child has provided us information, contact us and we will delete it.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Material changes will be indicated by updating the "Last updated" date above and, where appropriate, by additional notice. Your continued use of the service after an update constitutes acceptance of the revised policy.
Questions about this policy or your data? Email us at support@aonsubs.com or reach out from our contact page, and we'll be glad to help.